Tag: values

  • Business and Humanity






    The visionary thinks beyond his company or his immediate profit. He thinks of the larger good. And, that is what makes him different. There is no place for labor exploitation and harassment of workers in such an enterprise

    I have been thinking about both Business and Humanity repeatedly. The above quote was one that caught my attention. This blog was due in Sept 2014. Yes a lot of things come in mind and thus ideas get spread, and forgotten at times.

    I revisited this title with reference to an interesting news of recent past – Donating the milk of human kindness. This kind of businesses and business ideas impress me a lot. There are a lot of social enterprises that work on the balance between Business and Social good. I have written a couple of blogs on social enterprise earlier. At times it is very difficult to survive in competitive markets with such a cause. There may have been a lot of other companies that probably we (I) might not know and were wound up due to financial crisis. When such closures happen, I start questioning myself again – what is the purpose? Why we work? and many other such leading questions. These points make me wonder many a times, that perhaps when we did not have the concept of money, humans were valued more. With Humans, human values were respected more. With human values, we probably were more caring, just and welcoming.

    The other thoughts going on in my mind were – my recent vacation to Ganpatipule and a video clip of actress Mahira Khan which is going viral of late. In Ganpatipule I visited “Prachin Kokan” a tourist attraction there. It is a place to know about how was Indian social fabric in past, for those who have never lived in Indian village or are kids growing up in tier-1 or tier-2 cities in India it could be a place to know how was our society. Though caste system was depicted there, I could not find a mention to “untouchables” there, so I may be able to write on what was wrong in past – compared to what we learnt in schools. In that museum I could relate to business and humanity working together in historic India – such as a bangle seller would not take money from a baby girl of village. At the time of the girl’s marriage, father of the girl will give this bangle seller gold coin or something. I wonder if we were less ambitious (perhaps driven less by wealth) – as a society – during those times. I could relate this museum and that society to gratitude.

    Gratitude, made me connect to the opinion and viral video clip of Mahira Khan. In this video I felt that if this actress had problem with India she should have refused working here. Though the interviewer is talking more in the clip, but if a person has so much issue with a whole country he or she should just keep oneself away from them isn’t it? This shows a person being opportunistic and thankless. This thought makes me go round to business. The actress is doing business, by acting in Indian movie. Agreed! The question again comes back – can we club or say compromise – “business and humanity” and “business and our self-respect” and “business and our values”?

    Quote – Business Standard article – Buddha at Work

    Disclaimer – author has not seen/visited the website of BabyChakra (referred in the donating the milk of human kindness), nor is related to the company.

  • …because there are only means!







    On Saturday I read a twitt of Paulo Coelho – renowned author – “A warrior of the light knows that the ends do not justify the means. Because there are no ends, there are only means”. I inferred from the statement that – means are values on which we base and live our life. Some time back I had written on integrity as one value for organization and individuals. Another article I glanced through in Outlook India – “How Not To Court The Law” by Uttam Sengupta. At the end of the article Mr Ranjan Mondal commented – “…where is our Ethics in law?”

    Recently, I happened to meet and discuss the same with Mr Abhaynath Mishra. He is a trainer, consultant and is extensively working on value system of individuals and organizations.  He said, sustainability of an organization is based on values and ethics it follows. In short run there may be loss but the long run success of an organization is assured by the belief and sticking to the values. Also, I had a few telecon with my MBA Professor Ms Mala Kapadia – we too discussed on Values and Business. Mala Ma’am suggested “…somewhere I feel interpretation of Bhagwat Gita too has been wrong, in saying that war for Dharma is justified.”

    I asked this question to myself – do ends justify means? and What are the values business follow, do the businesses really follow these, values? I stopped at a very good question – where is ethics? We seldom talk about it in debates, in our closed rooms and perhaps in boardrooms. Ethics are there in closed door – safe, not touched by anyone! In practice – well, we practice everything except ethics because for a long time we have imbibed lessons such as “ends justify the means.” Now is the time when we – as a community – are questioning the means used to achieve goals, ethics in business and values of individuals. The reason to ask such questions is the problems we face today – recession, political unrest and other personal problems. The biggest identified cause for these problems is  ‘greed’. The problems can be resolved when we learn what Paulo Coelho twitted recently – ends do not justify the means. Because there are no ends, there are only means. Be ethical …because there are only means!

  • Business Value system – Integrity







    “Integrity is very important in GE and the fastest way to get fired in GE is ‘NOT sharing knowledge/information’.”

    I have seen mission, vision and value statements of many companies. Occasionally, I have seen a word which seemed alien to me in that – integrity. I was wondering on the concept of Integrity and how it relates to business value system in the cut throat competitive world? I asked this question to Dr Ianna Contardo my professor of global business strategy and Associate Dean of the SP Jain Center of Management GMBA in Dubai. I had a brief nevertheless holistic discussion on the same. Her answers to few of my questions reinforced my approach on Business to the Buddha.

    In her opinion integrity is – unifying abstract projections of the wholeness of the identity of the being. It relates to how we behave and act in the world, align to the commonsensical approach that we are a ‘continuation of humanity’.

    This definition of integrity seemed very humane to me and therefore less business oriented. My apprehensions also echoed from the questions few people have earlier asked me, how social and commercial aspects can go hand in hand e.g. business to the Buddha. So I asked, can you please elaborate on ‘continuation of humanity’. She said – we are parts of the whole, that turns our life meaningful and transforms our existence into a multifaceted thinking, diverse interdisciplinary environments with its reach on bountiful examples of doing good through business. The statement reverberated (especially – we are parts of the whole) again to Buddha’s lessons to me. Moreover, it connected to the business very effectively.

    Then how to associate competition with integrity, how to respond to competition? There is no turning back on the values for a business and if integrity is one it also applies to fulfill expectations of all the stakeholders (including the competitors). Integrity plays a balancing role in creation and the future of business would be balance between business and humanity. CSR, social enterprises and NGOs are the initial first few steps towards the same.

    Poetically, she referred to a song and summed up – In a way, integrity represents the tipping point, the fulfillment of this prophecy whereby once you think of yourself as an accomplished ruler you will end up in the misery of solitude. On the other hand, if you walk your talk and you are that integral part of the whole, you do get to fit. Strategically, enhancing the experience of the Buddhist approach to existence is common to that of using your know-how in business. If you do engage with the rights and wrongs, learning will take place.

    What lesson I take out of this discussion was – integrity is not just a word in the dictionary of business it is actually getting into the business value system. As we are progressing in time the concept is becoming prominent and businesses are also evolving as humanistic institutions.