The first message we heard in the class of Brand Management of Professor Ram Kumar, was “It is an eco-system…”. An entangled, closely knit or perhaps confusingly mingled ‘Eco-system’. Econ-system of brands, products, product variants (variants are very confusing, no doubt) and bombardment of marketing messages (communication). Here everyone wants to say that our product is the best using different channels and different language. Hum! it sounds very common, right? So common that we overlook it.
In another class of Marketing we were asked which is the oldest business in the world, still running successfully? I (when I say ‘I’, literally I) responded ‘religion’. Every religious institution says our religion is better (perhaps the best) than others and is the only path for salvation. Walmart, Google, Microsoft, Facebook, Tata or Reliance might exist, or not, for 1000 years but for sure we will (and had) many religion for 1000’s of years and we will have them in future too. Why? Because – religious institution sells itself on emotions. Even without learning any Marketing concept, religious institutions learnt that emotions should be hit directly to let people decide emotionally and justify rationally.
Let us talk about the channels they use. It is similar to what we learn in distribution channel or managing supply chain. ‘Retail store’ of Religion or distribution channels are found everywhere, and finances? Well there is no limit to it (find it for yourself – a recent News in an Indian Newspaper The Hindu or Google search for $ with any major religion of the world…). Every religion has a source of income this source of income germinates from the EMOTION we talked earlier about. Yet there is a lot to learn from religious institutions, learning the administration, Marketing and distribution channel and much more, is not that true?
Personally, I am a strong believer that religion plays an important role in building and binding society. Religion is a path wherein you have to follow the traffic rules. If you do not follow the rules you are likely to meet with an accident. What is the question of saying rules of left hand drive better than right hand drive? The rules are there to avoid accidents and make the journey safer and easier. When I say ‘firm believer’ I mean the rules taught by the religion, and not the comparison of one to the other.
Well, not only for business but also for being righteous person we can learn a lot from religion!
* Conditioned applied – Thoughts presented here are my own and learnt from different sources, I do not intend to hurt any sentiment or question any religion.